Terms & Conditions

1. Acceptance of Terms

By accessing or using this app, the user agrees to comply with all terms and conditions. If you do not agree, please do not use the app.

2. Nature of Service

DailyKaam provides a platform for booking labour, plumbers, carpenters, and other service professionals. We act only as a connecting platform. Work quality and timely completion are the responsibility of the service provider.

3. User Responsibilities

• Provide correct and genuine information.
• Not engage in misconduct or illegal activities with service providers.
• Resolve payment or work-related issues as per app guidelines.
• Ensure safety arrangements at the service location.

4. Provider Responsibilities

• Reach the user’s location on time.
• Complete the job professionally and responsibly.
• Avoid illegal, harmful, or fraudulent activities.
• Not misuse customer details or location.

5. Payments & Charges

Payments may be made directly to the service provider or through the app (if available). Extra service charges, visit charges, or additional costs may apply.

6. Cancellation & Refund Policy

6.1 User Cancellation

• Users may cancel the booking before the provider reaches the location.
• A small cancellation fee may apply.
• Repeated fake cancellations may result in suspension.

6.2 Provider Cancellation

• Providers may cancel due to emergencies or unavailability.
• No cancellation charge applies to the user.

6.3 Refund Policy

• Full refund if service is paid but not delivered.
• Refunds processed within 5–7 business days.
• Partial refund for partially completed work.
• Platform/convenience charges may be non-refundable.

6.4 No Refund Cases

• Wrong address or false information.
• User misconduct with the provider.
• Service completed but user changes mind.
• Damage caused by user negligence.

6.5 Dispute Handling

Disputes will be reviewed by the DailyKaam Support Team. Final decisions are based on platform guidelines and evidence.

7. Liability

The app only provides bookings. We are not responsible for delays, damage, misconduct, or indirect losses.

8. Prohibited Activities

• Asking for illegal work.
• Fake ratings or reviews.
• Hacking, fraud, or misuse of the app.
• Fake bookings or harassment.

9. Data & Privacy

User data like name, phone, and location is shared only for service purposes. Data is never sold.

10. Modifications

We may update features, pricing, or terms anytime. Continued usage means you accept updates.

11. Dispute Resolution

All disputes will be governed by Indian law (IT Act 2000). Efforts will be made for mutual resolution first.

12. Account Termination

• Fake bookings
• Misconduct
• Illegal activities
• Misuse of the app